accordions can’t move single accordion

Customer Member Since May 2016
General Jan 04, 2018 08:39 PM 1 Answers

I have an accordion with 15 items. I wanted to change the item order and move the last item to the top and noticed that if I click on the last item to move it I always will move the last 8 items together, it's not possible to move one single item of the last 8. With the first 7 items on the top all working fine, I can move a single item, but the last 8 are fixed into a kind of a closed block. The problem's occuring in firefox and graphically even worse in chrome. On server latest php and mysql versions running... Maybe there is something with following error notices which I get with firefox inspector: ReferenceError: reference to undefined property "returnValue" [Weitere Informationen] load-scripts.php:3:15422 TypeError: a is undefined [Weitere Informationen] tinymce.min.js:28:8926 load-scripts.php:4:21019 ReferenceError: reference to undefined property "traditional" load-scripts.php:4:25067 ReferenceError: reference to undefined property "username" load-scripts.php:4:26273 ReferenceError: reference to undefined property 200 load-scripts.php:4:20474 ReferenceError: reference to undefined property 0
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Nur Hasan Administrator Jan 04, 2018 08:49 PM

Welcome to our forum.

Probably these js error on console area causes the issue.

Can you please deactivate others plugin one by one to check these js error on console, please try to find which plugin conflicting.

Let me know the result.


couldn't find any. I have a a couple of different accordions, but there is only this one which is causing problems, all other going fine. The only difference: the not working one has 15 items, all other accoordions have less, between 2 and maximum 10 items. The described error messages I got also by opening the other working accordions…so I think there must be something other going wrong…

Sorry for late reply, can you please send me accordion page url?


yes, it's here:
the last 8 accordions I can't move individually in backend, it's as if they were "grouped"

Can you please send me a temporary admin access to your site, so i can check the issue.


sent you by email!

Thanks for you login access, i have also replied your mail with solution.


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