“Add” Button not functioning

Support reply may delay for 3 weeks due to corona virus outbreak, please send us email to support@pickplugins.com
May 28, 2018 11:04 AM 1 Answers General
Member Since May 2018
Subscribed Subscribe Not subscribe

I am trying to add a new panel to an existing accordion, but the "add" button does not create a new panel, or seem to launch any function at all. I also tried creating a completely new accordion but the "add" button didn't work on that either. To troubleshoot, i tried the plugin in different browsers, all without any success. I also went off the advice of a different support ticket and tried first "updating" the accordion before hitting the "add" button but that did not work either. I made a different update to an existing panel and saved the accordion, which was successful, but adding any new panels is not. We are using the most recent version of WordPress and your plugin page says that it is supported. Any ideas on what's going wrong? Thanks!

2 Subscribers
Submit Answer
Please login to submit answer.
1 Answers
Sort By:
Best Answer
May 28, 2018

Welcome to our forum.

Please check browser console for js error might contain on the dashboard page, please see the screenshot how to check console area on Firefox.

View post on imgur.com

Let me know the result.




Sign in to Reply
Replying as Submit

Please use https://imgur.com/upload to upload your screenshot and share url here.
You can't upload any files or attachment to our server directly for security reason, you can use 3rd party website and share file url here. here is the top file sharing website you can use.

Please login to see your tickets