After update, pro features not showing

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Ticket for: Post Grid
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FRANK HORVATH
May 28, 2020 12:07 AM 1 Answers
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After performing the most recent update, the pro features are not showing.  My licence key is there, but it is telling me I should buy pro and ACF field options are not available.

I have deleted the plug-in, and re-installed it and the free version (that was required after the update).

 

help?

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PickPlugins
May 28, 2020
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Welcome to our forum.

Have you activate ACF plugin? please see the screenshot where the ACF elements available

View post on imgur.com

View post on imgur.com

https://www.pickplugins.com/documentation/post-grid/faq/install-pro-version/

Regards

PickPlugins
- May 28, 2020 10:29 PM
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Hi, could you please send me a temporary admin access to your site, please send me login info to this mail support@pickplugins.com
, i will check the issue.
Regards

FRANK HORVATH
- May 28, 2020 06:05 PM
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Actually looking at this now, in mysql it looks like the issue could be in the licence key status.

…………… "license_status";s:7:"pending";}

FRANK HORVATH
- May 28, 2020 05:53 PM
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Is it possible that because our domain was setup with http and not https that this is affecting it? I have uninstalled the plug-ins, and installed 3.2.19 without any issue. It took our license key. However when we upgrade to 3.2.2 it fails to see the key and provide the pro features.

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