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Emails not sending

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info234
Sep 02, 2018 07:02 AM 1 Answers General
Member Since Sep 2018
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Hello, I just installed this plugin and am having trouble with the emails sending to new users. I recieve the copy emails but none of the email templates are being sent out.

 

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PickPlugins
Sep 02, 2018
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Welcome to our forum.

Can you please tell me which plugin are you talking about?

Regards

info234
- Sep 07, 2018 09:03 AM
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Yep, you are right! It is working actually — to some extent. Everything works properly when I sign up with my gmail, however, I receive no emails when I sign up through my school email. I looked through spam and every other folder I could think of. I tested it with classmates and still nothing. Our school's email service utilizes microsoft outlook. I'm not sure if there is a conflict with them but the emails are definitely not sending when one of these accounts is used to register.

PickPlugins
- Sep 05, 2018 12:31 AM
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Not sure what's wrong on your side, i just tested it,

Please see the screenshot
https://imgur.com/a/T4gcUz8
https://imgur.com/a/MfqwUxR

You should see the username "nurhasan" on your user list.

Regards

info234
- Sep 04, 2018 11:29 PM
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https://thetoothbank.org/register/free
When you sign up, you should receive two emails.
1) Welcome/Pending approval – we will be approving users on the backend. This is NOT through the user verification plugin. This email is functioning properly.
2) Verify email – This is the one that is not sending. However, despite the registering user not receiving this email, it is still sent to the admin.

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Please use https://imgur.com/upload to upload your screenshot and share url here.
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