Free version worked great… Purchased paid version but it is not working

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Free version worked great... Purchased paid version but it is not working 1
bcrellin
Aug 24, 2017 12:38 PM 1 Answers General
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Hello,
I have been using the free version with success but wanted to be able to filter by tags so I purchased the pro version. I deleted the free version, installed the pro version and activated the license key. It is causing a big problem on the site's homepage where the shortcode is being used, causing a loop of some sort where only one of the grid items loads over and over (and not in a grid). On other pages, the post grid displays properly however the tags do not work to filter the posts.
Because the site is live, I returned to the free version, but would really like to get the issue with the paid version sorted out. Thank you! Here is a link to a screenshot of what the homepage looks like under the paid version. The website in question is at http://tps.ghslearn.com/.

 

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Free version worked great... Purchased paid version but it is not working 1
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Free version worked great... Purchased paid version but it is not working 4
PickPlugins
Aug 24, 2017
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Welcome to our forum.

Might be broken html element issue. Can you please send me a temporary admin access to your site, i will check the issue.

Regards

Free version worked great... Purchased paid version but it is not working 5
PickPlugins
- Sep 23, 2018 06:45 PM
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Hi sachasilvestri, can you please create new post on our forum for your issues.
https://pickplugins.com/ask-question/

Regards

Free version worked great... Purchased paid version but it is not working 6
sachasilvestri
- Sep 23, 2018 06:28 PM
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Hello , i Think to have the same problem..
there are some grid I had done using a free vercion of post grid…. the older grid run well but the new grid I made using a premium vercion does not run…

Free version worked great... Purchased paid version but it is not working 5
PickPlugins
- Aug 28, 2017 10:38 PM
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Please send via contact page http://pickplugins.com/contact/

Regards

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