License Keys question

Ticket for: Tabs for WordPress
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License Keys question 1
jim4
Jul 06, 2019 04:46 AM 2 Answers
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I just moved our site live for the first time. Your plugin asked me for a license key. I had to delete staging.esassoc.com to add esassoc.com. I'm trying to find the details about my purchase. I thought I bought an unlimited domain. I'm ok if I didn't but I've always believed that a license should work on a dev or staging sub domain and the live site, otherwise developing and testing is a pain in the butt. It's one of the reasons I stopped purchasing products from envato.

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License Keys question 4
PickPlugins
Jul 07, 2019
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Welcome to our forum.

Hi, Sorry for the confusion, For this plugin automatic update wasn't available before, I just updated the plugin please download the latest version from here https://pickplugins.com/my-account/downloads/

And you will see the Settings menu, you can put the license key.

https://imgur.com/hTD687P

its won't see the activation status, it will display automatic update notice when available on our server.

https://imgur.com/i4jTwHe

you didn't have to buy extra license for using another domain, you can move the license to any domain, you can edit domain list from this page https://pickplugins.com/my-account/license-keys/

I hope you understand the issue.

Let me know for more help.

Regards

License Keys question 5
PickPlugins
- Jul 07, 2019 02:47 AM
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Please see the screenshot how to edit domain list
https://imgur.com/J63I3sj

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License Keys question 6
jim4
Jul 06, 2019
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I see that I did purchase a license for a single domain.  I just want to double check what your policy is regarding subdomains.  staging.esassoc.com and esassoc.com are the same domain and it's obvious that one is a vital part of the development process.  No one is trying to cheat someone when they have to do testing.  I like your plugin and it worked perfectly for this project.  But if I have to use 2 licenses for every site I have to question if it's a good deal.

License Keys question 7
jim4
- Jul 10, 2019 11:28 AM
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I downloaded and installed the latest version and now the license key works on production. Please close this ticket. Thank you! Jim

License Keys question 5
PickPlugins
- Jul 07, 2019 02:47 AM
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HI, Please follow my answer above.
Regards

License Keys question 7
jim4
- Jul 06, 2019 04:55 AM
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I'm also still getting the message "Please activiate your license." I removed staging and added the live url. I copied and pasted the license key and it says:

Activate license
Unexpected Error! The query returned with an error.
The following message was returned from the server:

Status:

Enter the license key for this product to activate it. You were given a license key when you purchased this item. please visit http://pickplugins.com/license-keys/ after logged-in you will see license key for your purchased product.

If you have any problem regarding license activatin please contact for support http://pickplugins.com/contact

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