php problem emergency

Hillyer Lang
Jul 19, 2019 11:23 PM 1 Answers
Member Since Jul 2019
Subscribed Subscribe Not subscribe
You disabled the plugin because it was not supported on my php. I updated the php, reactivated the plugin, and now all of my information is lost. How can I recover the information which took me an incredible number of hours to create? Thank you in advance for your quick response! This is an emergency for me and my client!
2 Subscribers
Submit Answer
Please login to submit answer.

1 Answers
Sort By:
Best Answer
Jul 19, 2019

Welcome to our forum.

Please enable debug log on your site and check the .log file to see the error,

I just checked your admin, i can’t see you are using our team plugin, can you please tell me which plugin you installed on your site? did you remove it?



Hillyer Lang
- Jul 20, 2019 12:34 AM
Flag (0)

Thank you for your response. I am not savvy enough to enable debug log and check the .log file.

I just re-added and activated the plugin labeled Team Showcase. No information there.

The php has been updated to 7.0.

Thank you for your help!

Sign in to Reply
Replying as Submit

Please use to upload your screenshot and share url here.
You can't upload any files or attachment to our server directly for security reason, you can use 3rd party website and share file url here. here is the top file sharing website you can use.

Please login to see your tickets