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Ticket for: User Verification
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sunil sethi
Feb 05, 2019 04:42 PM 1 Answers
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when i register on my website it does not send confirmation email, When i logged in my website i got this message Please Verify Your Account Resend verification email. and when i click on resend verification email.. i got two emails first email link show expired message and second email shows success message.
1. why this happens ?
2. why it not send confirmation email while registration?

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PickPlugins
Feb 05, 2019
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Welcome to our forum.

Can you please send me your register link url?

have you checked spam folder in your mail box?

Regards

PickPlugins
- Feb 07, 2019 07:43 PM
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I can see you are using custom register form, there might be issue with custom register form not build with standard way(not using default hooks), please default register form and see whats happening.

PickPlugins
- Feb 07, 2019 07:42 PM
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I can see you are using custom register form, there might be issue with custom register form not build with standard way, please default register form and see whats happening.

sunil sethi
- Feb 07, 2019 12:19 PM
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Problem only is with register from website. rest all is working good. as i not getting verification email when registering on website..

resend verification is working good. only issue is i got two emails. every time when i click on resend verification

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