Premium accordions plugin no longer working

Michael Buckingham
Feb 12, 2020 09:43 PM 1 Answers
Member Since Jul 2019
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First noticed this morning after having worked correctly for several months, our accordions now appear to be 'stuck' open: https://radiou.com/donate Help? - Michael
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PickPlugins
Feb 13, 2020
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Welcome to our forum.

I just checked your page, there is javascript error on your page which cause the issue, you can see the error by checking browser console area, please see the screenshot, you will need to fix this error first, accordion will working fine again.

View post on imgur.com

 

PickPlugins
- Feb 18, 2020 10:38 AM
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Thanks for your update, i will check both plugins and let you know the result.
Regards

Michael Buckingham
- Feb 17, 2020 11:36 PM
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One last post on this, in case anyone else finds it helpful.

Upon further inspection, we discovered that (for us, at least) there's some conflict between the Accordions plugin and WP EasyCart (https://www.wpeasycart.com).

Per my last post, we'd initially thought that our host restarting our server for an unrelated issue had coincidentally resolved the Accordions display issue. However, with both the Accordions and WP EasyCart plugins reenabled, our Accordions display issue returned, again showing all Accordions as "stuck" open.

For now, we've switched to a different accordions-type plugin, at least until there's more time at some point to troubleshoot this further. If you're already aware of a conflict between Accordions and WP EasyCart and can provide a suggested resolution, I hope you'll let me know 🙂

Thanks!

Michael Buckingham
- Feb 15, 2020 12:33 AM
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Our hosting company needed to reset our hosting account today for some other, unrelated reason. For whatever reason, your plugin is now displaying the accordions correctly. Uncertain whether/how/why these two situations could have been related, but glad this is resolved.

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