Refund Request – No Support/Plugin Only Half Works

admin54
Feb 09, 2019 11:08 PM 1 Answers
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I would like a refund for the premium version of the Post Grid Plugin that I paid for in which I waited 5 business days for support and none ever came.This plugin only worked because the previous free version was installed. Once the premium version was installed all of the settings and options were removed: https://imgur.com/a/3jOcEYJ .I have sent "suppport" my website credentials along through two support tickets, then through email and there has been no change, no receipt of response, and I would like a refund for a plugin.
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    PickPlugins
    Feb 10, 2019
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    Welcome to our forum.

    you haven’t replied on previous support

    Premium Version: All Options Missing

    Sorry to say your mail was spammed,

    Please try now

    http://www.willrogerspta.com/wp-admin/post.php?post=4087&action=edit

    Regards

    admin54
    - Feb 11, 2019 12:02 AM
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    It works great now. Thank you for your help.

    PickPlugins
    - Feb 10, 2019 09:11 AM
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    If you still not see the options, please clear browser cache or deactivate cache plugin.

    Regards

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