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info228
Oct 23, 2018 12:05 PM 1 Answers General
Member Since Aug 2018
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Would you please be so kind to investigate further? I replied earlier but did not get a message from you anymore.

Here's my findings according to your comments: https://cl.ly/0320df978960

 

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PickPlugins
Oct 23, 2018
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Welcome to our forum.

Can you please send me a temporary admin access to your site? this is definitely a query conflict with 3rd party scripts.

I have checked your video.

If possible please deactivate others plugin one by one and also check if you are using any cache plugin please deactivate cache plugin first if activate.

Let me know the update.

Regards

PickPlugins
- Oct 24, 2018 09:08 PM
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hi, i am really sorry to say, i should send the refund as i can't solve the issue right now, also no one reported this issue before. so i am stack here. i will send you to refund. apologize for the inconvenience.
Regards

info228
- Oct 24, 2018 11:12 AM
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I am sorry, but it seems I will export ALL of my pages and it's contents. This is against compay policy.

If that is the only way to go, then please refund the item. I am very sorry, becasue I invested many hours to setup your plugin, style it etc.

Although I would want it to work, I simply can't send you the files that you ask. I hope for your understanding.

PickPlugins
- Oct 24, 2018 11:02 AM
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Not looking for layout editor export file, please go Tools > Export and select the post type which one you used for post grid. please see the screenshot https://imgur.com/a/ci2aBA5

Regards

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