Upgraded to Premium, now plugin does not work

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maketimetoseetheworld
Aug 31, 2018 07:51 AM 1 Answers General
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I upgraded to the premium version of Accordions today, after working out I needed more functionality than was offered by the free version.

I followed the upgrade instructions - deactivated the old plugin, uploaded the zip file, activated the premium plugin, entered the license key, green 'active' screen showed.
However now I can't access any of my old accordions, and although I can create a new accordion, I can't make any changes to anything as none of the options (style/content/custom CSS/Tabs Options etc) do not respond when clicked on old or new accordions.

I have cleared the cache and still nothing works.

How can I fix this?

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PickPlugins
Aug 31, 2018
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Welcome to our forum.

This is cache issue, please clear browser cache or deactivate any cache plugin installed on your website.

Let me know the update.

Regards

PickPlugins
- Sep 02, 2018 09:13 PM
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you can send to this email support@pickplugins.com

Regards

maketimetoseetheworld
- Sep 02, 2018 08:58 PM
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I don't have an option to mark as private – it just says submit

PickPlugins
- Sep 02, 2018 08:56 PM
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Thanks for your reply,
can you please send me your accordion page url?

Please submit another new answer as private with your login details. please see the screenshot https://imgur.com/a/It7qZcE

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Please use https://imgur.com/upload to upload your screenshot and share url here.
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