Users Don’t Get Approved

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Ticket for: User Verification
Jul 01, 2020 09:02 PM 1 Answers
Member Since Jul 2020
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Hey there,

I've installed the plugin and set up the verification however, whenever a new user signs up and clicks the button in the verification email - the user doesn't get approved. If you look at their verification status in Users, it says unapproved even though the user has clicked the link.


Hope you can help.



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Jul 01, 2020

Welcome to our forum.
Because you are using custom register form which requires integration with registration_errors hook. otherwise, our plugin will not work properly.


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- Jul 02, 2020 10:14 PM
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i have tried your registration form, i can see the mail was received but its delayed.
once i click on activate button(link) on mail its redirect to registration page again

Make sure non-logged users can access to verification page, otherwise verification will not be completed.

- Jul 02, 2020 06:19 PM
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Thanks for your reply! So am I correct in saying that if we use the standard bbPress registration form, this will work fine?

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