Users Don’t Get Approved

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Ticket for: User Verification
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tmd2016
Jul 01, 2020 09:02 PM 1 Answers
Member Since Jul 2020
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Hey there,

I've installed the plugin and set up the verification however, whenever a new user signs up and clicks the button in the verification email - the user doesn't get approved. If you look at their verification status in Users, it says unapproved even though the user has clicked the link.

 

Hope you can help.

 

 

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PickPlugins
Jul 01, 2020
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Welcome to our forum.
Because you are using custom register form which requires integration with registration_errors hook. otherwise, our plugin will not work properly.

registration_errors

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Regards

PickPlugins
- Jul 02, 2020 10:14 PM
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i have tried your registration form, i can see the mail was received but its delayed.
once i click on activate button(link) on mail its redirect to registration page again
https://imgur.com/onnDagk
http://sybd.taylormadedigital.co.uk/verification-its-you/

Make sure non-logged users can access to verification page, otherwise verification will not be completed.

tmd2016
- Jul 02, 2020 06:19 PM
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Thanks for your reply! So am I correct in saying that if we use the standard bbPress registration form, this will work fine?

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